Books on Business Management

Search by Author I Search by Title I Search by ISBN

Book Tour I Similar Books I Shipping Costs I Contact Us I Home

 

 

A Street Wise Manager’s

Guide to Success in the 

Restaurant Business

 

By: Matthew Lallo

 

 

Essential Reading for Everyone in the Restaurant Business

You could have called this book "What they don’t teach you at The Culinary Institute".

As you know, operating a restaurant is a difficult; even a dangerous business. Competition is fierce and costs keep rising. You are subject to a patchwork of government regulations covering everything from second-hand cigarette smoke to cleanliness. More recently, you face new concerns involving SARS, Mad Cow Disease and the possibility of cancer causing agents in salmon from fish farms. You will find it a challenge to succeed in this industry, however, this book can help you to greatly improve your chances.

This is not a "How-To" book. It does not deal specifically with obvious elements such as design, regulations, furnishings or logistics. Instead, it provides you with a pragmatic view of an industry that is unique and it offers you with unorthodox (but proven) advice on the subtle art of survival.

The material is arranged alphabetically and it will take you only 3 or 4 minutes to read. each chapter. If you have some basic knowledge of the restaurant business, this great book will help to comfort and guide you through the "best of times; the worst of times".

 

Contents

A    

  •  About This Book

  • Absentee Management

  • Accountants

  • Activity (initial burst)

  • Advertising

  • Advice

  • Attrition (reasons for)

B     

  • Banks

  • Banking (On-Line)

  • Bartenders

  • Best Of..

  • Bookkeeping

  • Books (& periodicals)

  • Break It Down

  • Budgets

  • Bureaucracy

  • Buying

C     

  • Checking Chits

  • Checks (in the mail)

  • Chefs

  • Cleanliness (read "spotless")

  • Competence

  • Competition

  • Complaints

  • Comps

  • Concept

  • Consultants

  • Customers

D     

  • Death (by stagnation)

  • Discipline (self)

  • Dishwashers

  • Do As I Say, Not As I Do

  • Do It Yourself

  • Don't Forget Why You're Here

  • Dropping The Ball

  • Due Diligence

  • Dumpsters

E     

  • Ego

  • Eighty Six (86)

  • Excellence

  • Excuses

  • Expansion (That Second Store)

F     

  • Family

  • Favoritism

  • Financing (unconventional sources)

  • Firing

  • Formula

  • Food, Philosophy of

  • Free Publicity

G     

  • Gift Certificates

  • Gifts (from purveyors)

  • Gourmet

H     

  • Health Department

  •  Help!

  •  "Hey, I know what I'm doin"

  •   Honesty

  •   Hospitality

I     

  • In The Weeds

  • Income (Ancillary)

  • Instinct

  • Inventories

  • Inventory Companies

  • Investors

  • I.R.S.

J     

  • Jack-of-all-trades

  • Job Descriptions

  • Join

K     

  • K.I.S.S.

  • Kitchens

L     

  • Lawyers

  • Location

M     

  • Management (style of)

  • Marketing

  • Meetings

  • Meetings (Conducting)

  • Menu

  • Minimum Wage

N     

  • Neophytes

  • Nepotism

  •  No-No's

O     

  • Obfuscate (to confuse, bewilder or stupefy)

  • Obnoxious (Patrons)

  • Office Time

P     

  • Penny Mentality

  • P.O.S. Systems

  • Prime Costs

  • Profit

  •  P & L

  •  Policy Manual

  •  P.R.

  •  Propaganda (It's not always a bad thing)

  •  Purveyors

Q    

  • Quality

  • Quantity

  • Queue (kew)

R     

  • Restrooms

  • Résumés

  • Retire The Menu

  • Revolving Door

  • Risk

S    

  •  S.B.A.

  •  Schedules

  •  Separation (3 Degrees Of)

  •   Service

  •   Shibui

  •   Signs

  •   Staff

  •   Standards

  •   Succeeding (17 Notable Opinions)

  •    Surveillance

  •    Survival, (day-to-day)

T     

  • Taxes

  • Telephone Etiquette

  • Thank You

  • Theory

  • Time

  • Timecards

  •  Trade

  •   Trends

U     

  • Under the Table

  • Ups & Downs

V     

  • Value

  • Visuals

W     

  • Wage & Hour

  • Well-meaning

  •  Wine Sales

  •  Word of Mouth

  •  WWW

X    

  •  X-Factor

  •  Xmas

Y     

  • Yin & Yang

  • You

Z     

  • Zeus

  • Zip (zone improvement plan)

Case History I

Case History II

Case History III

Notes

 

A Street Wise Manager's Guide to Success in the Restaurant Business, by: Matthew Lallo 241 pages, ISBN 978-1-55270-144-7 softcover,  Published in 2004, Canadian $29.95.

 

Toll-Free Order Desk (Canada & US Only): 1-(877) 879-2669  (9 a.m. to 5 p.m. Eastern Standard Time)

 

To place your order by fax using a credit card, download the following order form and fax to (416) 322-7434

 

To use the mail and pay by cheque or credit card, please download the following order form and mail to:

Productive Publications

7-B Pleasant Blvd., #1210

Toronto, ON  M4T 1K2

CANADA

 

US and Overseas customers please place your order on our $US Web Site: www.ProductivePublications.com

 

Order Desk for Outside of Canada please phone: + (416) 322-9896 (9 a.m. to 5 p.m. Eastern Standard Time)

 

For enquiries or for rates on overseas shipping charges (outside of Canada or USA) please e-mail: 

ProductivePublications@rogers.com

 

 

 

 

OTHER BOOKS ON BUSINESS MANAGEMENT

 

 

RETURN TO HOME PAGE

 

 

Copyright 2016 Productive Publications