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This is our 38th year in business. Your privacy is our concern. We appreciate your business and we want to make sure that your shopping experience with us is enjoyable and secure.

PRIVACY PROTECTION

Protecting your privacy and your personal data is an important aspect of the way we create, organise and implement our activities on-line and off-line. Our Web sites follow the principles set out in the Recommendation of the OECD Council concerning Guidelines Governing the Protection of Privacy and Transborder Flows of Personal Data (the OECD Privacy Guidelines). It should be noted that this does not construe or imply any form of endorsement by the OECD of the way in which we have applied the guidelines to our Web sites and business operations.

LINKAGE CHARACTERISTICS

Our Web sites include a secure (using 128 bit encryption) link to a third party Web server for online payments with a secure (using 128 bit encryption) download from time to time of such data for credit card authorization and order processing/shipping purposes only.

PURPOSE SPECIFICATION AND DATA COLLECTION

You can access our Web sites' home pages and browse our sites without disclosing personal data. Our Web sites log information about you that is automatically recognized by the Web server, such as your IP address and domain name.

Cookies are used to hold session information and to facilitate the shopping cart and ordering process.

We collect the personal data that you volunteer on registration for our electronic newsletter, to receive news releases, to place an order, or for surveys, or on other forms, or by e-mail.

All our employees and processors who have access to personal data and are associated with the processing of that data are obliged to respect the confidentiality of data.

VISITOR CHOICE

You may choose to receive news releases, promotional or marketing information from Productive Publications by selecting the appropriate option at the point where our Web sites currently (or in the future) collect personal data, or by sending us an e-mail.

If you do not wish to continue receiving news releases, promotional or marketing information, please send us an e-mail indicating that you want to be removed from our e-mail databases and please include the e-mail address(es) that you wish to have removed. We will send you an e-mail requesting confirmation of your desire to be removed (in order to prevent unauthorized removal) and within a week of the receipt of this confirmation the e-mail address(es) in question will be removed from our databases.

INDIVIDUAL PARTICIPATION/ACCESS

You can ask us, by sending us an e-mail whether we are keeping personal data about you. You can ask for a copy of the personal data that we keep about you. We will endeavour to reply to your request within a week; any such reply will be at no charge for you. You can request us to erase, rectify, complete and amend the data that we hold about you.

Before sending you any personal data, you will be asked to provide evidence of your identity. Should you not provide satisfactory evidence of your identity, we would reserve the right to refuse to provide you with the personal data.

SECURITY

We have implemented technology and security policies, rules and measures to protect the personal data that we have under our control from unauthorized access, improper use, alteration, unlawful or accidental destruction and accidental loss. We will continue to enhance our security procedures as new technology becomes available.

If you have any enquiry about our privacy policy, please contact in writing at:

Productive Publications

ATTN: Privacy Policy Administration

380 Brooke Avenue

North York, ON   M5M 2L2

Canada

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